Product updates

What's new in HIPAAList

Follow recent improvements, practical guidance, and product polish for healthcare teams using HIPAAList.

Feature

HIPAA Basics Training can now be taken for free

HIPAAList now has a public, frictionless path for taking HIPAA Basics Training without sign-in, credit card, or setup.

HIPAA Basics Training course cover.
The HIPAA Basics course cover is reused for the free public training update.
  • The public training page links directly into the first HIPAA Basics lesson so workforce members can begin the course immediately.
  • The course includes nine short lessons with teaching visuals and knowledge checks, and it remains designed to take about 10 minutes.
  • After completion, learners see subscriber next steps for automating training records, reminders, policies, evidence, and other HIPAAList readiness workflows.
Feature

Cybersecurity Basics Training is now available

HIPAAList now includes a Cybersecurity Basics course that helps staff understand practical security habits for healthcare information, systems, and daily operations.

Cybersecurity Basics Training course cover.
The course cover is reused as the visual for the Cybersecurity Basics launch update.
  • The course follows the same format as HIPAA Basics, with short readings, definitions, key takeaways, teaching illustrations, and simple application questions.
  • Lessons cover cybersecurity basics, phishing and social engineering, passwords and MFA, devices and workstations, malware and ransomware, safe sharing, approved software, remote work, and reporting.
  • The image prompts are designed for a broad healthcare workforce so the visuals apply to providers, health plans, business associates, vendors, labs, billing services, and administrative teams.
Feature

Security Risk Assessment now works like a guided workbook

HIPAAList now includes a Security Risk Assessment surface modeled after the HHS/OCR SRA Tool workbook, with draft answers, related work links, and Action risk follow-up in one place.

Security Risk Assessment

Built from the HHS/OCR Security Risk Assessment Tool. HIPAAList helps organize answers, related work, and risk follow-up.

Draft

Autosaved May 27, 2026, 3:54 PM

Questions Answered

2 / 126

2% answered

Current Risks

1

Open follow-up

Resolved Risks

1

Risk history

Questions

All 126Needs Answer 124Has Suggestion 8Answered 2
1

Has your practice completed a security risk assessment (SRA) before?

Related:Work: EHR AccessAction: User accounts
Answered?
No.

Suggested Suggested because no saved SRA version exists yet.

2

Do you review and update your SRA?

Related:Work: EHR AccessAction: User accounts
Answered?
Yes.

Suggested Suggested because SRA review is part of this HIPAAList workflow.

3

Do you include all information systems containing, processing, and/or transmitting ePHI in your SRA?

Related:Work: EHR AccessAction: User accounts
Needs Answer?
Choose an answer
The SRA preview is rendered from the same app-shaped UI component used in the Guide.
  • The SRA page uses workbook-style sections and answer choices, autosaves a draft, and allows a completed assessment version to be saved once every question has an answer.
  • Questions can show high-confidence suggestions when HIPAAList has enough supporting work, and each question includes discreet Related links back to relevant recommended work, Actions, Documents, Vendors, and Risks.
  • The page includes a Risks table with Open and Resolved filters so active follow-up remains visible while resolved risks stay available for assessment history.
Improvement

Training now separates courses and reminders

The Training section now opens to separate Courses and Reminders sections so admins can get to the right training workflow faster.

Courses

Structured training, sends, schedules, and completion records.

Open Courses

Reminders

Reminder Schedule, awareness topics, sends, and acknowledgement records.

Open Reminders

HIPAA Basics Training

Course schedule and staff completion status.

StaffStatusLast Activity
Morgan LeeCompleteMay 20, 2026
Jamie PatelSentMay 24, 2026
Riley MorganNot sent-
Training now has separate surfaces for structured courses and awareness reminders.
  • Courses has its own landing page for structured training, staff sends, schedules, and completion tracking.
  • Reminders has its own landing page for Reminder Schedule controls and the awareness reminder catalog.
  • The workspace navigation now expands Training with Courses and Reminders links, including mobile navigation.
Feature

Dashboard now shows readiness progress and next steps

The Dashboard now gives teams a clearer view of current readiness, recent progress, and the next useful work to tackle.

Readiness

Dashboard

Current readiness progress, work status, and the next useful records to complete.

Readiness Score

742

+38 this quarter

Improving

Work Status

Complete58%
In progress27%
Remaining15%
Readiness PathTypeStatus

Complete Organization Profile

Captures facts that tailor next steps and placeholders.

SetupComplete

Review EHR / Clinical System Access

Confirm access, MFA, roles, and audit routines.

WorkNext Step

Enable HIPAA Basics Training

Prepare structured staff training records.

TrainingRecommended
Dashboard keeps readiness progress and practical next steps visible in one place.
  • Readiness Score now appears with trend history, range controls, and point hover details so teams can see how saved work changes progress over time.
  • Work Status summarizes complete, in-progress, for-review, and remaining work with percentages and counts.
  • The filtered Readiness Path table now carries the next-step workflow with thumbnail rows and Back to Dashboard navigation.
Feature

Evidence uploads now include stronger safeguards

HIPAAList now applies stronger upload checks and can hold evidence files until configured scan results are available.

Confirm unique user accounts are used

Needs Work

Verify that every workforce member who can reach patient information signs in with an individual account, not a shared login.

Complete

Evidence is in place and no active risks remain.

Needs Work

Track active risk and follow-up plan.

Selected

Not Applicable

Document why this action does not apply.

Evidence
Collected

Confirmation note: confirming

May 27, 2026, 11:59 AM

Risks

Critical Shared or generic login is still in use: One or more workforce members may be using a shared account, making activity harder to trace and access harder to remove when roles change.

Plan: Replace routine shared use with named accounts and document any temporary exception.
Evidence and risk previews show how safer upload handling supports readiness records.
  • When attachment scanning is configured, new files stay in a Scanning state until the result is available.
  • Uploads are checked before storage, blocking active content such as SVG, HTML, JavaScript, and unsupported formats.
  • Preview and download become available only after a scanned file is marked clean, with visible status for files that are still pending or unavailable.
Feature

Organizations can now download an audit-support export

HIPAAList now creates a private ZIP package with key workspace records, reports, documents, and clean evidence files.

Export

Audit-support export

Download a ZIP package with records, reports, documents, clean evidence files, and risk history.

Recent exports

ExportStatusCreated
May readiness packageReadyMay 27, 2026
April review packageReadyApr 30, 2026
Exports package workspace records into a portable audit-support ZIP.
  • Exports include the audit log CSV, Organization Profile facts, Staff, current documents, acknowledgements, training records, vendor and BAA records, SRA versions, BAA evidence, and an Action evidence report.
  • Each ZIP includes a static HTML overview site for easier navigation, plus raw CSV, Markdown, and evidence files for portability.
  • Downloads are limited to the authenticated workspace and include only scanned attachments already marked clean.
Improvement

Suggested documents now read more like working drafts

HIPAAList improved document starters so they feel less like checklists and more like usable first drafts.

Organization

Documents

Create, edit, approve, and review policies, notices, procedures, and plans.

All 12Approved 9Draft 3
DocumentPurposeStatus

Access Control Policy

Defines how access is requested, approved, reviewed, and removed.

PolicyApproved

Access & Authentication Policy

Defines account, password, MFA, and sign-in expectations.

PolicyApproved

Security Incident Response Procedure

Provides first steps for reporting and assessing incidents.

SOPDraft
Document previews use the actual Documents-style UI rather than a saved static screenshot.
  • Core suggested documents now use authored starter bodies for stronger first drafts, including the Notice of Privacy Practices and core HIPAA policies and procedures.
  • Context-specific document starters no longer add generic Organization Context, Completion Checklist, or Tailoring Notes sections.
  • AI tailoring now has stricter instructions to improve weak starter language and avoid meta phrases like what a policy or notice should contain.
Improvement

Document starters are more purpose-built

Suggested documents now open with sections that better match the kind of document being created.

Organization

Documents

Create, edit, approve, and review policies, notices, procedures, and plans.

All 12Approved 9Draft 3
DocumentPurposeStatus

Access Control Policy

Defines how access is requested, approved, reviewed, and removed.

PolicyApproved

Access & Authentication Policy

Defines account, password, MFA, and sign-in expectations.

PolicyApproved

Security Incident Response Procedure

Provides first steps for reporting and assessing incidents.

SOPDraft
Document starters now follow the shape of the record users are creating.
  • Policies, SOPs, procedures, notices, plans, and assessments now use different starter structures instead of one generic template shape.
  • Organization-specific gaps now appear inside the relevant section with review fields, tables, or concise Before approval notes.
  • Starter quality checks now require purpose-built sections and prevent generic Tailoring Notes from being added to the bottom of new starters.
Improvement

Document starters can now use organization context

HIPAAList now uses saved organization details to make starter documents more relevant before you begin editing.

Organization

Documents

Create, edit, approve, and review policies, notices, procedures, and plans.

All 12Approved 9Draft 3
DocumentPurposeStatus

Access Control Policy

Defines how access is requested, approved, reviewed, and removed.

PolicyApproved

Access & Authentication Policy

Defines account, password, MFA, and sign-in expectations.

PolicyApproved

Security Incident Response Procedure

Provides first steps for reporting and assessing incidents.

SOPDraft
Organization context helps new document starters begin closer to a useful working draft.
  • Starter templates remain the base, while organization services, staff roles, officer assignments, completed Actions, Vendors, and approved Documents can help tailor the first draft.
  • Services and Staff Roles now support selecting multiple suggested options at once, making it easier to add all that apply.
  • If AI tailoring is unavailable, HIPAAList falls back to the standard HIPAAList starter template.
Improvement

Privacy and Security Officers now live on the Organization Profile

HIPAAList now treats Privacy Officer and Security Officer as organization-level assignments linked to staff records instead of ordinary staff roles.

Organization

Organization Profile

Basic organization details that tailor readiness guidance and document placeholders.

How complex is your organization to support?

This helps HIPAAList choose a practical starting path.

Small

Selected

A focused practice or team with simpler operations.

Medium

Several teams or locations with recurring IT work.

Large

Multiple locations, systems, and broader IT ownership.

Services

Primary CareBillingTelehealthLab ResultsCloud EHR

Staff Roles

ProvidersFront DeskBillingAssistantsIT Support
Officer assignments now live with the organization facts that shape downstream work.
  • Organization Profile includes staff pickers for Privacy Officer and Security Officer, and the same person can hold both assignments.
  • Staff detail pages show officer badges when a person is assigned, and assignment changes are visible from both Organization Profile history and related staff history.
  • Document placeholders, readiness progress, and assistant answers now use the saved officer assignments.
Feature

Training and awareness reminders can now run on schedules

HIPAAList now helps admins automate staff training and awareness follow-through with course schedules, a configurable reminder queue, and background notification processing.

Courses

Structured training, sends, schedules, and completion records.

Open Courses

Reminders

Reminder Schedule, awareness topics, sends, and acknowledgement records.

Open Reminders

HIPAA Basics Training

Course schedule and staff completion status.

StaffStatusLast Activity
Morgan LeeCompleteMay 20, 2026
Jamie PatelSentMay 24, 2026
Riley MorganNot sent-
Training schedules and reminder schedules create repeatable staff follow-through records.
  • Course schedules can send HIPAA Basics Training to all staff or selected roles when matching staff are added, with a staff progress view for completions and reminders.
  • Reminder Schedule sends one awareness reminder at a time on a weekly, bi-weekly, or monthly cadence, with controls to reorder the queue, disable reminders, and send the next reminder now.
  • Scheduled sends run through notification jobs so email delivery, acknowledgement links, recipient history, and audit records stay tied to the workspace.
Improvement

Resources now explain why items are included

Recommended work, Actions, Documents, training lessons, and reminders now include source-backed Resources so teams can see the HIPAA, HHS, 405(d), or NIST guidance behind the work.

Confirm unique user accounts are used

Needs Work

Verify that every workforce member who can reach patient information signs in with an individual account, not a shared login.

Complete

Evidence is in place and no active risks remain.

Needs Work

Track active risk and follow-up plan.

Selected

Not Applicable

Document why this action does not apply.

Evidence
Collected

Confirmation note: confirming

May 27, 2026, 11:59 AM

Risks

Critical Shared or generic login is still in use: One or more workforce members may be using a shared account, making activity harder to trace and access harder to remove when roles change.

Plan: Replace routine shared use with named accounts and document any temporary exception.
Resources stay connected to the practical record without overwhelming the day-to-day view.
  • Resource sections stay collapsed by default so citations are available for review without overwhelming day-to-day users.
  • Related citations are grouped by source, with direct links to the relevant section, paragraph, guidance page, or PDF page when available.
  • Resource language uses practical readiness wording and avoids implying that any single item guarantees a legal or regulatory outcome.
Improvement

Organization Profile is easier to scan and keep current

The Organization Profile has a cleaner layout, clearer labels, better selection controls, and a dedicated history snapshot for profile changes.

Organization

Organization Profile

Basic organization details that tailor readiness guidance and document placeholders.

How complex is your organization to support?

This helps HIPAAList choose a practical starting path.

Small

Selected

A focused practice or team with simpler operations.

Medium

Several teams or locations with recurring IT work.

Large

Multiple locations, systems, and broader IT ownership.

Services

Primary CareBillingTelehealthLab ResultsCloud EHR

Staff Roles

ProvidersFront DeskBillingAssistantsIT Support
Profile visuals are rendered from the same sanitized app-style components used by the Guide.
  • The profile now uses clearer language like HIPAA category, Staff Roles, and Services so setup choices read more naturally.
  • Organization name and logo are managed from Clerk, while HIPAAList keeps the operational profile details focused on readiness recommendations.
  • Services, Staff Roles, locations, size, and checklist controls now use more consistent selection styling, and recent profile activity appears in History.
Improvement

Staff is easier to filter, review, and follow up on

The Staff section now gives admins clearer roster filters, better invitation follow-up, cleaner detail pages, and staff-specific history.

Staff

Staff

Manage workforce members, roles, permissions, and invitation status.

All 14Invited 3Needs Roles 2
NameStaff RolesInvitationPermissions
Morgan LeeProvider, Privacy OfficerJoinedAdmin
Taylor ChenIT Support, Security OfficerJoinedAdmin
Jamie PatelFront DeskInvitedMember
Riley MorganBillingNot invitedMember
Staff previews show the roster patterns used for filtering and follow-up.
  • Staff filters now include invitation status and only the roles currently in use, making it faster to find the right people.
  • Invitation follow-up is clearer with Resend Invitation, invited timestamps, joined timestamps when available, and separate Admin or Member permissions.
  • Staff detail pages now follow the same detail-page pattern as other records, with Clerk-owned identity information, organization Staff Roles, and History below the form.
Improvement

Documents and Vendors are easier to add and audit

Searchable Add dialogs now focus automatically, Documents includes a broader starter catalog, and Documents and Vendors both show recent history from their list and detail pages.

Organization

Documents

Create, edit, approve, and review policies, notices, procedures, and plans.

All 12Approved 9Draft 3
DocumentPurposeStatus

Access Control Policy

Defines how access is requested, approved, reviewed, and removed.

PolicyApproved

Access & Authentication Policy

Defines account, password, MFA, and sign-in expectations.

PolicyApproved

Security Incident Response Procedure

Provides first steps for reporting and assessing incidents.

SOPDraft
The Documents preview represents the shared list patterns used by Documents and Vendors.
  • When an Add dialog opens, the cursor starts in Search so admins can immediately type to filter long lists.
  • The Add document picker now includes the broader recommended document template catalog alongside core HIPAAList starters, so teams can find more HIPAA-related policies, SOPs, plans, forms, and procedures.
  • Documents and Vendors now share more list and detail page structure, including standard History sections that show relevant audit activity.
Feature

Awareness reminders can now be sent and acknowledged

Admins can send an awareness reminder to staff from the reminder page, and staff can acknowledge it from a secure email link without creating a HIPAAList account.

HIPAAList awareness reminders illustration.
Existing training artwork is used when it is the clearest visual for the update.
  • HIPAAList sends reminder emails through Postmark using staff records already saved in the workspace.
  • Each recipient gets a secure token link that opens the reminder and records acknowledgement when they click the Acknowledge button.
  • Audit Log records the batch send with recipient counts and targeting details, plus individual acknowledgement events for staff follow-through.
Feature

Training now has HIPAA Basics and awareness reminders

HIPAAList now includes a branded HIPAA Basics course, a grouped awareness reminder catalog, and stable image paths for training visuals.

HIPAA Basics Training course cover.
The HIPAA Basics course cover is reused for the course launch update.
  • HIPAA Basics opens with a short welcome slide, then walks staff through nine lessons with readings, teaching images, key takeaways, and application questions.
  • Training images can be opened larger from the course or reminder pages, and authored images use stable public paths so they can be replaced without changing code.
  • The reminder catalog now includes 24 short awareness topics grouped by category, with scenario-based pages, optional definition blocks, and a simple acknowledgement CTA.
Feature

Readiness now has a dashboard and guided assistant tour

HIPAAList now separates the readiness dashboard from the dedicated assistant, gives new users a guided product tour, and makes it easier to return to chat after opening workspace pages.

Assistant

HIPAAList Assistant

Workspace-aware help for product questions and practical next steps. Do not enter PHI.

What should we work on next?
Review EHR / Clinical System Access. There is one active risk and related SRA questions may need attention.
What does HIPAAList know about our organization?
You have a small practice profile, 14 staff records, assigned Privacy and Security Officers, and several approved core documents.
Ask about your workspace, but do not include PHI.Send
Assistant previews are generated from reusable UI components rather than stored screenshots.
  • Dashboard shows readiness progress, the next available step, and coming-soon roadmap items from the versioned readiness activity catalog.
  • Assistant can walk users through the main sections one card at a time, with mini previews, Previous and Next controls, and a completion step that offers the next readiness action.
  • Links opened from assistant now show a small Back to Assistant link in the workspace header, returning users to chat without a distracting scroll animation.
Feature

Start documents without a blank page

Documents now gives your workspace an essential starter set for policies, SOPs, and risk work, while still letting you add your own markdown documents.

Organization

Documents

Create, edit, approve, and review policies, notices, procedures, and plans.

All 12Approved 9Draft 3
DocumentPurposeStatus

Access Control Policy

Defines how access is requested, approved, reviewed, and removed.

PolicyApproved

Access & Authentication Policy

Defines account, password, MFA, and sign-in expectations.

PolicyApproved

Security Incident Response Procedure

Provides first steps for reporting and assessing incidents.

SOPDraft
Documents now start from useful starter records instead of a blank page.
  • Choose common starter documents from a checklist, then edit each one before approving it.
  • Add custom documents when your organization already has its own policy, SOP, form, notice, or risk assessment.
  • Every save creates a new version, and approval records who approved the exact version and when.
Feature

Add your team without slowing down

Staff setup is now faster: paste email addresses, choose permissions and roles, then add people now or invite them into HIPAAList right away.

Staff

Staff

Manage workforce members, roles, permissions, and invitation status.

All 14Invited 3Needs Roles 2
NameStaff RolesInvitationPermissions
Morgan LeeProvider, Privacy OfficerJoinedAdmin
Taylor ChenIT Support, Security OfficerJoinedAdmin
Jamie PatelFront DeskInvitedMember
Riley MorganBillingNot invitedMember
Staff setup previews show the roster workflow for adding and inviting people.
  • Use Add only when you want to build the roster first, or Add and invite when you are ready to send access immediately.
  • Select staff rows to send or resend invitations in a batch, and use the filters to find people who have not been invited, have not joined yet, or still need roles.
  • People already in your organization appear in Staff automatically when possible, with their avatar, permissions, invitation status, and inline row editing.
Feature

Know what to work on next

When you open HIPAAList, the workspace now helps your team get oriented, save the basics about your organization, and see what to work on next.

Assistant

HIPAAList Assistant

Workspace-aware help for product questions and practical next steps. Do not enter PHI.

What should we work on next?
Review EHR / Clinical System Access. There is one active risk and related SRA questions may need attention.
What does HIPAAList know about our organization?
You have a small practice profile, 14 staff records, assigned Privacy and Security Officers, and several approved core documents.
Ask about your workspace, but do not include PHI.Send
Assistant makes next-step guidance visible without needing a separate static screenshot.
  • Answer a few setup questions once so HIPAAList can tailor guidance to your organization type, HIPAA role, services, locations, staff size, and workforce roles.
  • Ask HIPAAList what it knows about your organization, update your profile when details change, or ask what your team should work on next.
  • Review important workspace activity, including setup, legal acknowledgements, and organization profile changes, from the Audit Log.
Feature

Get into HIPAAList and find help faster

HIPAAList has a cleaner sign-in experience, a calmer workspace, and a Guide where subscribers can follow updates and learn how to use the app.

Readiness

Dashboard

Current readiness progress, work status, and the next useful records to complete.

Readiness Score

742

+38 this quarter

Improving

Work Status

Complete58%
In progress27%
Remaining15%
Readiness PathTypeStatus

Complete Organization Profile

Captures facts that tailor next steps and placeholders.

SetupComplete

Review EHR / Clinical System Access

Confirm access, MFA, roles, and audit routines.

WorkNext Step

Enable HIPAA Basics Training

Prepare structured staff training records.

TrainingRecommended
The refreshed workspace visual is rendered from a sanitized app preview component.
  • The signed-in workspace gives your team one clear starting point for HIPAA readiness work.
  • The Guide collects What's New updates, product walkthroughs, and practical support articles in one place.
  • The refreshed design makes pages easier to scan and keeps the focus on the work your team needs to complete.